Terms of Service
Shipping and Delivery Returns and Refunds Terms of Use
What are personal data?
Personal data are information and assessments that can be linked to an identifiable individual. This can be full name or address, social security number, telephone number, email address, IP address, and other digital and analog traces that identify you as a person.
What kind of information do we collect and why do we do it?
In order to provide the best possible services, we rely on collecting and using your personal information for various purposes depending on who you are and how we get in touch with you. Below is an overview of how we typically collect personal information, what information this typically is, and what the purpose is. We have also clarified the legal basis for the processing.
We do not collect sensitive information.
When purchasing and contacting customer service
- Contact information such as name, address, email address, and phone number
- Payment information and payment history
- Credit information, this does not apply to "Card number and CVV"
- Order information
- Technical information about the device used (computer, mobile phone, etc.)
We also use personal data to ensure the best possible user experience for you, including by adapting the display of content to your screen/device and ensuring the fastest possible page loading.
In addition, all data is used for data analysis or for marketing purposes such as personalized marketing and sales communication or finding new customer groups.
The purpose of the processing is to be able to fulfill the purchase agreement and handle customer service. The legal basis for the processing is partly that it is necessary to comply with an agreement with you, and partly because it is necessary to pursue our legitimate interest in communicating effectively with you so that we can provide our services as best as possible.
Other use of personal data
We also use the above-mentioned personal data for the following purposes:
- To prepare statistics and understand market trends
We prepare statistics and identify market trends. We do this to improve and further develop our product offerings and services. As far as possible, we try to do this with anonymous information, without knowing that the information is specifically linked to you.
- To identify similar customers
We try to find customers who resemble each other. We do this to improve and further develop our product offerings and services. As far as possible, we try to do this with anonymous information, without knowing that the information is specifically linked to you.
- To prevent misuse of our services
We use personal data to prevent misuse of our services. Abuse may include attempts to log in to others' accounts, attempts at fraud, "spamming," harassment, defamation, and other actions that are prohibited by Norwegian law.
The basis for the processing is compliance with legal obligations and/or our legitimate interest in communicating effectively with you and preventing abuse, so that we can provide our services in the best and safest possible way.
How long do we store your information?
We store your personal information with us for as long as necessary for the purpose for which the personal information was collected.
Right to access / insight
You have the right at any time to request information about the personal information we hold about you. Contact mail@bebird.no and you will receive your personal information via email.
Contact us
For more information about our privacy practices, if you have questions, or if you want to make a complaint, please contact us by email at mail@bebird.no